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T2200
1. Please check that your T2200 and Smart Device is connected to the same modem / WiFi network.
2. Note down the T2200 IP address, to do this press the button on your remote and the address will appear in white under Network Status.
3. Open up your app or software. (depending on your device)
4. Enter in the IP Address in the appropriate field and the port number :8080 and load. It may take a few seconds for the feed to appear on your device.
5. Subtitles and Audio Descriptions are also available to use, just configure it in the app’s settings.
We also have a video showing this here: https://www.youtube.com/watch?v=gCVxTeYFCQk
Your T2200 has two possible remotes,
Original Remote: Press the TV/R button
is located at the top below mute button
PH1 remote: Press the TV/R button is
in the bottom right of the remote.
There is two ways the T2200 can be updated:
1.Extract the .zip file from our website directly onto your USB memory device.
2. Insert the USB device into your T2200.
3. Once inserted go into Menu / SW UPGRADE / Toggle selection to USB and Press "ok"
4. Password for this step is (0000)
5. The unit will now reboot and complete the software update process.
1. With the unit connected to the network and powered on, go into Menu / SW UPGRADE / Toggle selection to Network and Press "ok"
2. Password for this step is (0000)
3. The unit will now reboot and complete the software update process.
USB
1.Extract the .zip file from our website directly onto your USB memory device.
2. Insert the USB device into your T2200.
3. Once inserted go into Menu / SW UPGRADE / Toggle selection to USB and Press "ok"
4. Password for this step is (0000)
5. The unit will now reboot and complete the software update process.
Network
1. With the unit connected to the network and powered on, go into Menu / SW UPGRADE / Toggle selection to Network and Press "ok"
2. Password for this step is (0000)
3. The unit will now reboot and complete the software update process.
Full Soft-Reset
- Power the unit off at the wall.
- Upon powering the unit back on, as soon as "Load" displays while the remote is facing
the unit Press "Up" "Down" "Up" on the remote.
- The display should change from Load to "H1" "H2" "H3".
- The TV will then prompt for a password which is 0000
- Wait for the process to complete and follow the onscreen instructions again to tune the unit.
Factory Reset
- First enter the Menu with the "Menu" button on your remote.
- Scroll to "Installation" then up to "Factory Reset".
- Press "OK".
- Select "yes" the default password is 0000.
How to Factory Reset your T2200: https://youtu.be/ttGLgwlIAa0
T2100
- Go into Menu.
- Select "Admin" from the Menu options, Press "OK".
- Select "Factory Reset" and press "OK".
- The default password is 0000
USB
1.Extract the .zip file from our website directly onto your USB memory device.
2. Insert the USB device into your T2100.
3. Once inserted go into Menu / Admin / USB SW UPGRADE
4. Password for this step is (0000)
5. The unit will now reboot and complete the software update process.
Network
1. With the unit connected to the network and powered on, go into Menu / Admin / Network SW Upgrade
2. Password for this step is (0000)
3. The unit will now reboot and complete the software update process.
General
The most common problem is slow internet. We recommend that you check your internet speed using the speed-test application, as the stream could be buffering. Slow internet can be caused by a variety of different issues - we recommend you contact a local IT expert to help.
FreeviewPlus
With Freeview Plus, you can catch up on your
favourite shows and never miss a thing! Check out the new feature
My TV that is your own dedicated TV screen for program discovery.
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